From smartphones, accessories and SIM cards to prepaid recharge and digital content — Telesindo Shop distributes and retails across dealer, store and partner channels nationwide, backed by expert repair and warranty care and a modern, AI-driven distribution platform.
PT Tiphone Mobile Indonesia, operating the Telesindo Shop brand, is one of the nation's leading distributors and retailers of mobile phones, accessories, SIM cards, prepaid recharge products and related digital content. From our Jakarta headquarters we reach customers through dealer, retail-store and partner channels across thousands of touchpoints.
We pair a deep physical distribution footprint with a modern digital platform and AI-driven operations — strengthening dealer and store operations, product and inventory management, and consistent customer, repair and warranty experiences.
A complete telecom retail ecosystem — hardware, connectivity, top-ups and support — built for Indonesian consumers and resellers alike.
Latest smartphones and feature phones from leading global brands, with genuine warranties and flexible payment options.
Cases, chargers, power banks, earbuds and screen protectors — everything to complete and protect your device.
SIM starter packs, data plans, prepaid recharge and vouchers, plus related digital content, for every major Indonesian operator.
Certified technicians, genuine parts and fast turnaround for repairs and warranty cases, with consistent after-sales support.
Telesindo Shop is modernizing its digital distribution platform to run product, sales, inventory and service operations across dealer, retail-store and partner channels — integrated end to end.
Centralized catalogs for devices, accessories, SIM cards and digital content, consistent across every channel.
Tools to run dealer, retail-store and partner operations day to day, with clear roles and visibility.
Order capture, sales tracking and fulfilment across retail, dealer and partner channels.
Real-time stock visibility and streamlined procurement to keep the right products in the right places.
Prepaid recharge and voucher processing built for high volume, speed and reliability.
Case management for repairs and warranty from intake to closure, keeping customers informed.
Unified customer profiles and responsive service for a consistent experience at every touchpoint.
Digital content management with operational and sales analytics to guide better decisions.
We apply generative and predictive AI across customer and dealer support, content, analytics and after-sales — moving toward a unified, scalable, secure and governable AI platform integrated with our applications and data.
Conversational AI assists both shoppers and our dealer and partner network in Indonesian and English, escalating to people when needed.
Generative AIGenerative AI drafts product descriptions, specifications and promotional content across the catalog — faster and more consistently.
Generative AIAI analyzes sales and inventory to forecast demand and optimize stock and procurement across regions and outlets.
Predictive AIAI supports technicians and agents through repair and warranty cases, speeding diagnosis and resolution for customers.
Generative AIEnterprise knowledge retrieval and AI-generated management reports put trusted answers and insights at every team's fingertips.
Generative AIOur AI runs on a unified, scalable, secure and governable platform integrated with our applications, data and technical operations.
AI PlatformQuestions about products, partnerships or after-sales support? Send us a message and our team will get back to you.
We're here to help customers, retailers and partners across Indonesia.